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To support: Attachments are not loading on cloud Jira

RJ
RJ
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February 5, 2020

Card information loads, but all attachments show as broken links, and attachments never render or become available. 

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Alison
Alison
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2020

Sorry that you experienced this, there was an incident reported on the Jira Software Statuspage: https://jira-software.status.atlassian.com/incidents/yqpv3nqhsh6v 

The issue has been resolved but you can check the status page in case of future incidents. 

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Frosty
Frosty
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February 5, 2020

This just started happening to our cloud Jira instance as well.

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