Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Total Count of Created Tickets per day/ per hour

Matiss J January 22, 2019

Is it possible to visualize in a table or chart the total amount of created tickets per day, or even per hour? 

For example: I have X project and under this project I would like to filter out the total amount of created tickets per day (maybe even hour) with a,c,d issue types. 

This is important to see which days are busiest in terms of submitted tickets as well as which hours per day are the busiest.

And to visualize this would be super awesome.
I'm not very literate with JQL so if someone could explain this like to a 5 year old child, I would appreciate.

2 answers

1 accepted

1 vote
Answer accepted
Sreenivasaraju P
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 22, 2019

@Matiss J,

You use recently created chart gadget. Using this you can get Hourly, Daily, Weekly report of a project or filter. 

Please refer snap shotrecently created chart.png

0 votes
Jakub Hanak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 22, 2019

Hello @Matiss J,

There is build-in report called Created vs. Resolved Issues Report where you can see how many tickets were created or resolved on daily/hourly basis.

Best regards,

Jakub 

Matiss J January 22, 2019

what about distinguishing between ticket types? 

Aron Gombas _Midori_
Community Champion
January 22, 2019

This report does not use the ticket type as another dimension.

But, if you have a fixed set of ticket types (I assume you have), you can create a separate JQL for each ticket type, then add one gadget fed by one JQL to show the Created vs. Resolved for that given ticket type.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events