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Tracking the time of each phase on cards

Pedro_dantas
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August 18, 2023

Hey guys,

 

I'm going through the following situation:

I have a project that goes through a workflow with 5 phases, and I need to track the time for each phase. This time is recorded in the Jira card's history.
Therefore, I need to extract the time data for each phase from the history to Google Sheets using =Jira().
Is this possible? What are the arguments? Could you provide some examples of the formula?

Thank you very much.

5 answers

1 vote
Valeriia_Havrylenko_SaaSJet
Atlassian Partner
August 19, 2023

Hi  @Pedro_dantas  👋

Welcome to the community! 

Jira does not come with this feature pre-built.

So i recommend you to try Time in Status for Jira Cloud add-on which allows you to track the time that tasks spend in each status on your board. By creating a custom field, you can easily view this information directly on the card.

How to View Custom Fields on Your Jira Board?

These steps assume that you have already set up the custom field in Jira and associated it with the board screen.

  • Access board settings: In the top right corner of your board, click the three dots and select "Board settings".
  • Go to the card layout tab: In the board settings, navigate to the "Card layout" tab.
  • Select the custom field: From the "Field name" drop-down list, choose the custom field you want to view on your board.
  • Add the custom field: Click "Add" to display the custom field on your board.
  • That's all! 

 Знімок екрана 2023-08-19 о 14.52.11.png

also you will see this on your Jira card layout.


Знімок екрана 2023-08-19 о 14.52.35.png

Add-on have a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

1 vote
Mayura Gautham
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2023

Hey @Pedro_dantas 

Good day! 

Unfortunately, there's no straightforward built-in =JIRA() function in Google Sheets that can pull information directly from JIRA. However, you can extract data from JIRA and import it into Google Sheets through CSV and then filter through.

To track time spent in each status, you'll need to have a JIRA plugin that tracks time in status, as JIRA doesn't provide this data by default. There are several plugins available that can do this, such as Time in Status for JIRA Cloud, Status Time, etc.

I found this post related to apps and Integrations which will be useful for your requirement.

Time in Status in Jira: What is it and how to track?

Feel free to reach out if you have any more questions. Otherwise, please make sure to mark this response as accepted :)

Thanks.

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
September 1, 2023

Hello @Pedro_dantas 

Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. In your case, you can combine statuses to reflect phases of your issues.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

Time in Status has Google Sheets and Excel template files that can pull app report data directly into your spreadsheet.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png tisCloud_IssueView_Data.png

Timepiece - Time in Status for Jira

EmreT

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
August 19, 2023

Hi @Pedro_dantas

Welcome to the Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report. For further details, please see Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

0 votes
RVS_Support
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August 19, 2023

Hi @Pedro_dantas 

 

Welcome to the Atlassian Community !!

For extracting Time in status, a mktplace app can help you to get this data. If you are fine with that, you can try out our add-on

Time in Status Reports 

I believe, the below report will help meet the use case.

Disclaimer : I work for RVS, the vendor for this app

Time in Status.png

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