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Tranfser History/Tickets to another user

Albert Manuel
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October 19, 2021

Hi there,

Is there a way of moving all user tickets/changes/history to another user? Dosen't matter if is through a plugin or any other way.

 

Thanks

2 answers

1 vote
Robert Wen_Cprime_
Community Champion
October 19, 2021

May I inquire about the use case?

If you're looking to re-assign (change the assignee) from one user to another, this is done through a bulk edit of issues.

If you're looking to change everything a user has done to another user, I'm afraid that's not possible.

0 votes
Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 19, 2021

I'm not sure why you would want to do this.  "Everything" implies that you're going to be amending history, so you'd be destroying information that Jira is explicitly tracking for you.

Why would you do that?

Flipping issues so that the people responsible for them is normal when people leave, but that's not hard, a swift bulk-edit on assignee is mostly all you need to do.  Then you deactivate the leaver's account to lock them out and get their licence-space back for someone else to use.

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