Transition button is missing

[Khema Ahuja]

Hi, We are using JIRA on-demand version. We have workflows:

Business Scoping - Technology Scoping - "Workflow" button has two transitions 1closed 2 Deal Review

When we click Business Scoping, the issue is automatically assigned to user but then

I see only two transision buttons Technology Scoping and Closed. I dont see Deal Review or "Workflow" Button.

But when I Click Technology Scoping, I can see Closed and Deal Review.

What may be the reason that I dont see Deal Review after clicking technology scoping when I have 3 transitions in Business Scoping step i.e. Technology scoping, closed and Deal Review.

Thanks in advance

[Bhushan Nagaraj · Accepted solution]

Hi Khema,

Check if your workflow transition has any workflow conditions applied? Usually it will be limited to a particular role or group you are not added in.

Cheers

Bhushan

[Bhushan Nagaraj]

Hi Khema,

Please mark the answer "answered" if it helped.

[Khema Ahuja]

Yes, there was a condition in that step, i removed it and it is working fine.

Thanks for your help...:)

[Khema Ahuja]

How can I do that??

[Bhushan Nagaraj]

Just tick on the tick mark you see next to the answer provided

[Bhushan Nagaraj]

Also, you can comment on an answer if you are not answering a question :)

[Bhushan Nagaraj]

You have just marked the wrong answer as correct. Thanks for the effort but please tick the right answer :)