Tweak JIRA notifications in Slack

[Ajai Khattri]

Am I right in assuming that the fields on the `/jira manage` page are all logically ANDed together when filtering messages posted into Slack ?

If so, how would we implement the ability to send Slack notifications when:

(issue is created) OR (issue status changes to select values)

Could we write that in JQL ?

[Daniel Eads · Accepted solution]

Hi Ajai!

The filtering (where you chose from either Basic or JQL) isn't necessary for just using statuses as you've shown. Instead, you'll want to manage the triggers in the "SEND A MESSAGE TO THE CHANNEL WHEN" section of the integration configuration.

As an example, in my screenshot here you can see that notifications will be sent when issues in this project are created or transitioned to "Done":

These are the sections you'll want to modify to achieve what you've laid out in your question. The filter section at the top is for additionally restricting what issue types and/or priorities (or other custom field content, using the JQL filter option) should be included in the notifications. But that lower section is what you'll want to use for the status filtering you lined up.

It does use an OR logic, so in the screenshot example, notifications would be sent when an issue is created and when it is transitioned to "Done".

Cheers,
Daniel