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Unable se see 'Create Issue Type' option

Itee Sharma November 1, 2022

I am not able to see the option to 'Add new Issue Type' under my Project Settings --> Issue types page. I am already an admin for my project. Does this require any additional rights?

2 answers

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Alex Koxaras -Relational-
Community Champion
November 1, 2022

Ηι @Itee Sharma and welcome to the community,

If you are on a CPM project, then you have to be a jira admin to add a new issue type.

Itee Sharma November 7, 2022

Thank you. I will check with JIRA support.

0 votes
Hamza Chundrigar
Rising Star
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November 1, 2022

Hi @Itee Sharma 

Assuming you’re in a company-managed project, you must be a Jira administrator with the Administer Jira permissions to add, edit, or delete issue types in company-managed projects. If you do have Jira Admin permissions, project settings is not the place to create a new issue type.

To do so:

  1. Select (the gear icon on the top right of your screen) > Issues.
  2. In the left column, go to Issue types > Add issue type.
  3. Enter a name and description for your new issue type.
  4. Choose between a standard or sub-task issue type. Standard issue types are placed above the epic level (commonly Initiative and Legend) whereas Sub-task issue types are underneath the Story level alongside subtasks.
  5. Select Add.

Your new issue type will be added to the default issue type scheme. You can configure this and any other issue type schemes to group your issue types and associate them with one or more projects.

 Cheers

Itee Sharma November 7, 2022

Thank you, I don't think I have admin access. Will check with JIRA admin team.

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