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Unable to Create Issue Type

Jo Alamares
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May 3, 2019

I want to create a new Issue Type.  However, in Project Settings under "Issue Type", there is no option to Create Issue Type as per the instructions in document https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-844500747.html

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Michael Andolfatto
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May 3, 2019

@Jo Alamares  - Accessing Issue Types via the Project Settings are for managing existing Issue Type Schemes associated to the Project. You will need to be a Jira Admin rather than just a Project Admin to create your own.

If you are a Jira Admin, click the cog > Issues > Issue Types to get to the location the documentation is talking about (alternatively, you can press "." or "gg" to open the quick search menu)

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Steven Lumley
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May 3, 2019

Hi Jo

 

You can restrict access to Issue Type creation under Jira admin, suggest you check you've got the correct Jira admin privileges.

 

  

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Jack Brickey
Community Champion
May 3, 2019

I assume you are an admin? can you share a screenshot of what you are seeing?

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