Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Unable to access/click hyperlink under Custom Field- Link showing as text unlike Hyperlink

SEKHAR A
SEKHAR A March 14, 2022

Unable to access/click hyperlink under Custom Field- Link showing as text unlike Hyperlink.

Please suggest how to enable this option.

 

 

Answer
Watch
Like Be the first to like this
247 views

3 answers

1 accepted

0 votes
Answer accepted
SEKHAR A
SEKHAR A April 5, 2022

Hello All,

 

We found the issue related to global settings in Jira instance. Issue resolved after changing the status "Enable HTML in field descriptions and list item values" value set to ON.

 

After upgrade settings went to default ie., "Enable HTML in field descriptions and list item values "= OFF

Reply
0 votes
Radek Dostál
Radek Dostál
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 14, 2022

Please show us a screenshot of what you mean - pictures are sometimes worth a thousand words.

View More Comments
SEKHAR A
SEKHAR A April 5, 2022

This option is related to Jira Genaral settings and resolved after making the option ON.Thank you

Like
Reply
0 votes
Mike Schultz
Mike Schultz
Contributor
March 14, 2022

Hi @SEKHAR A

What's the field type that you're using? URL?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.