Unable to add a transition by editing a workflow in a company managed project

[RASHMI NARAYAN (23165668)]

Hi there,

I'm unable to add a transition by editing a workflow in a company managed project. It is throwing a validation error as; 

You cannot perform this operation on a draft workflow. More Information.

I'd clicked on edit button and I'm able to add conditions / validations to an existing transition within a w/f but unable to add a new one. 

[Yi Xie · Accepted solution]

Welcome to the Atlassian Community.

You can copy the active workflow, edit the new inactive workflow. And then assign the new workflow to exist issue types.

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Limitations when editing an active workflow

Please note that the following limitations apply when editing an active workflow (i.e. a draft workflow):

It is not possible to edit the workflow name (only the description) if a workflow is active.
Workflow steps cannot be deleted.
A step's associated Status cannot be edited.
If a step has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added.
A step's Step ID cannot be changed.

You can try the following steps.

• copy the active workflow

• edit the new inactive workflow

• edit workflow schemes

• add existing workflow

then choose the issue type.

And do not forget to publish the new workflow schemes.