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Unable to clone the existing issue

Dhananjay Sharma
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January 28, 2025

Getting following error while try to clone an existing ticket : 

[InvalidInputException: [Error map: [{}]] [Error list: [[Please specify the Component field (both drop-downs)]]]

2 answers

0 votes
Clara Belin-Brosseau_Elements
Atlassian Partner
March 7, 2025

Hello @Dhananjay Sharma and welcome to the Community!

As an alternative to Jira Automation that can be sometimes quite limited and complex, I can suggest trying our app Elements Copy & Sync. It allows you to perform issue cloning really easily without having to struggle with technical Automation rules.

Don't hesitate to check the documentation, it’s really quick and easy to set up.

The app is for free during 30 days (and it stays free under 10 users).

0 votes
Tuncay Senturk _Snapbytes_
Community Champion
January 28, 2025

Hi @Dhananjay Sharma 

The error suggests that the Component field is required, it can't proceed because this field needs to be populated during the creation. You can either make the Component field optional or add a default value to avoid this error.

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