Unable to close a jira ticket as i was unable to edit fix version option

[ramprasad_sirigiri]

Hi,

I have raised a JIRA ticket under issue type : bug. After few days, the issue got solved and ticket has to be closed. When I'm trying to close the ticket, there is a field called fix version which is non editable. To close the ticket, this field is mandatory to fill and I'm unable to edit the field. Currently i have moved the ticket to Implemented state. Any help would be appreciated.

Thanks,

Ram

[Pedro Felgueiras]

Hi @ramprasad_sirigiri 

You should have a screen associated with the transition on your workflow that allow you to change the field. 

I hope this will help you. 

Best regards, 

Pedro 

[ramprasad_sirigiri]

Thanks for the reply.

The workflow is Implemented --->  Verified ---> Closed.

I have changed the status to Implemented and trying to put it in Verified state. So, i choose verify option and trying to update the status to Verified. but i was unable to edit the Fix  version. Attached the screenshot for reference. 

Regards,

Ram

[Pedro Felgueiras]

Does the project have any version associated?  

[ramprasad_sirigiri]

I am not sure of the version associated with. How can i check the version?