Unable to connect Jira Cliud with MS Teams

[Pinku Rana]

Hi Team,

  I am not able to connect MS Teams with Jira.

Please help.

[Vikrant Yadav]

@Pinku Rana 

i recently did this integration on our jira. For you need first install JIRA Cloud add-on on MS Teams. Go to Apps > Search JIRA Cloud > Add to team channel. 

Once it done, install plugin Microsoft Team for JIRA :- https://marketplace.atlassian.com/apps/1217836/microsoft-teams-for-jira?hosting=cloud&tab=overview

Once it done, you need to go to manage apps > go to Configuration of the Plugin> Follow the steps mentioned in configuration. 

After this you need to type Connect on JIRA App which you installed on MS Teams. Enter JIRA ID > Connect. 

Try this it should work. Let me know if any issue.

[Nic Brough -Adaptavist-]

What are the symptoms of "unable to connect"?