Hi,
We have attempted to create an issue using CSV importer, but we are facing an error as mentioned below:
Attached error and screenshot and spreadsheet screenshot images for your reference.
Hello @Dileep Kumar
The error means exactly what it says. Sub Tasks must have a Story as their parent, so you must provide the IDs or keys of those Stories in the CSV file.
I suggest you re-read the documentation on how to format the CSV file correctly.
Hi @Dileep Kumar ,
I think you are attempting to create a sub-task using the CSV importer in Jira without specifying the parent issue key or ID. Please verify and check CSV file if there is any sub-tasks. To resolve this error, ensure that the parent issue key or ID is specified in the CSV file used for the import. also refer CSV import Parent-child mapping.
Regards,
Bhushan
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Hi @Dileep Kumar welcome to the community!
Have you checked your issue hierarchy? Per your description, the error occurred when you were trying to import sub-tasks without specifying their parent issues. To import sub-tasks, you need to include a column in your CSV with the heading "Parent ID" or "Parent Key."
More info on creating issues using the CSV: https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/
Hope the above helps!
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