Unable to create tickets

[Geoff Gordon]

After upgrading to latest version, we are seeing this error when trying to add a ticket:

Exception occurred: com.atlassian.plugins.rest.common.json.JsonMarshallingException: org.codehaus.jackson.map.JsonMappingException: Caught SQLServerException for select ACTION.id, ACTION.issueid, ACTION.author, ACTION.actiontype, ACTION.actionlevel, ACTION.rolelevel, ACTION.actionbody, ACTION.created, ACTION.updateauthor, ACTION.updated, ACTION.actionnum from jiraschema.jiraaction ACTION where ACTION.issueid = ? and ACTION.actiontype = ? order by ACTION.created asc, ACTION.id asc offset ? rows fetch next ? rows only (through reference chain: com.atlassian.jira.quickedit.rest.api.field.QuickEditFields["createdIssueDetails"]->com.atlassian.jira.rest.v2.issue.IssueBean["fields"]->java.util.HashMap["comment"])

Please help!!

[Elifcan Cakmak]

Hello,

Check out this link:

https://community.atlassian.com/t5/Jira-Core-questions/Exception-Errors-in-JIRA-7-3-7-after-upgrade-with-Create-Issue/qaq-p/606843

It seems like exactly your problem. If you are using SQL Server 2008 or 2008R2 too, it is no longer supported. 

https://confluence.atlassian.com/adminjiraserver071/end-of-support-announcements-802592169.html?_ga=2.160751039.345421376.1539713035-1689878197.1525119390

Regards,