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Unable to enable the backlog feature for JIRA agility board

Deleted user April 5, 2018

This article instructs me to enable the backlog feature from settings > features from my agility board. However, for me, there is no enable button.

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Suren Raj
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2018

Hi, Ryan.

Are you seeing this button beside backlog? If yes, you need to click it.

button.PNG

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Deleted user April 5, 2018

Unfortunately not Suren, this does not show for me at all 

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Suren Raj
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2018

Hi, Ryan.

 

Can you provide us a full screenshot of the feature page?

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Deleted user April 5, 2018

Sure, here it is....

features screenshot.png

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Suren Raj
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2018

Hi, Ryan.

 

Can you check on your end now, if you able to see the enable button?

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Deleted user April 6, 2018

Hi Suren, Just checked and it's still not there. Thanks for your help. 

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Suren Raj
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2018

Hi, Ryan.

I have enabled it for you.

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Alana Fernando
Alana Fernando
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April 5, 2018

hi @[deleted], are you working on JIRA cloud?  because you are referring cloud version of the document. 

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Deleted user April 5, 2018

Hi Alana, yes I'm on cloud. Cheers, Ryan 

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