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Unable to export issues through CSV all fields option

aravind1516
Contributor
March 6, 2023

Hi i am unable to export issues using CSV all fields option in jira. I tried many ways in google but nothing is actually working.

2 answers

0 votes
aravind1516
Contributor
June 20, 2023

Hi @Domanic Nguyen , This issue is due to script runner. This is a known bug in 6.37.0. Work around for this is  that upgrade the script runner plugin. Please try this and let me know.

Domanic Nguyen June 20, 2023

i'm not using script runner at all.
My reports can't be downloaded as csv with all fields.

aravind1516
Contributor
June 20, 2023

Hi @Domanic Nguyen , do you have better excel exporter?

Domanic Nguyen June 20, 2023

Hi @aravind1516

no, i'm using the in-built export tool.
image.png

0 votes
Trudy Claspill
Community Champion
March 6, 2023

What happens when you try?

Do you get an error?

Do you get a file that does not contain complete data?

aravind1516
Contributor
March 6, 2023

Hi @Trudy Claspill . It doesn't download the file. It is throwing me error saying network error

Trudy Claspill
Community Champion
March 6, 2023

Is that all it says - "network error"? Are there any other details available?

Have you contacted your local IT group and Jira Administrators to find out if there are some limitations placed on your environment?

Domanic Nguyen June 20, 2023

Hello, 

is there a fix for this issue?
i'm currently running into the same problem.
it worked fine before and without any problems, In CW24 i ran into the afforementioned problem.

is there a fix or solution?

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