Unable to export report to CSV

[Rodayna Jany]

I am no longer able to export generated reports to CSV. The option was there and it has now disappeared. I'm not sure why this is. I have attempted to resolve the issue myself to add it back but am not finding any options within the system or through my research. Anybody have any idea how to export reports to CSV/excel?

[Inayat Nahvi]

@Rodayna Jany .  Are you exporting filter results from the issue navigator?  If so, there should be an Export -> CSV (current fieldss) or CSV (All fields) options.   If you would like to export to Excel, you do the following (this works for Jira Server):

1. Stop JIRA.
2. In the jira-config.properties file in the $JIRA_HOME directory, add the following line: jira.export.excel.enabled=true
3. If the file doesn't exist, create it and add that line.
4. Save and restart JIRA.
5. Then you should see an Export -> Excel option in the issue navigator.