Unable to get account Id of user in Jira Rest API v2 for Jira Server

[Sunil Thakur]

Hi,

I am trying to get user details using Jira Rest API v2. I am getting all details related to the user except Account Id. Can anyone help me out how to get account Id as well.

Thanks

[Prince Nyeche]

Hi @Sunil Thakur 

if your question is meant for Jira Cloud, please can you share the endpoint you're using for that request where you did perform a user search and the result came back without an accountId? As accountId is specific to Atlassian Cloud and not the Jira Server version.

[Ti-Fen Pan]

@Prince Nyeche  We are trying to figure out account id for jira server as well because mult-user field does not accept user_name for jira server request type submission.   The below is one of the  example.  Any pointers here?

curl --location --request POST 'https://jira.test.vxxx.com/rest/servicedeskapi/request' \

--header 'Accept: application/json' \

--header 'Content-Type: application/json' \

--header 'Authorization: Basic c3ZjX212d29ya3NfamlyYTppOSo0N25DcSpLTjJLMmhVdEtmVg==' \

--data-raw '{

"requestTypeId": "88",

"serviceDeskId": "4",

"raiseOnBehalfOf": "xxx@moveworks.ai",

"requestFieldValues": {

"summary": "Moveworks/Vaya Test (please ignore)",

"components": [{"name": "Active Directory"}],

"customfield_10085": [{"id": "10157"}],

"customfield_10052": {"name": "user_name"}

}

}'

The response we got 
```

bond server reply: rest_pool: {\"errorMessage\":\"Your request could not be created. Please check the fields have been correctly filled in. We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\",\"i18nErrorMessage\":{\"i18nKey\":\"sd.validation.request.creation.failure.required.field\",\"parameters\":[\"We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\```

[Prince Nyeche]

I don't think Jira server uses accountId. AccountId is only specific for cloud instances.