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Unable to log in as my account is marked as inactive

Michelle.Dagger
Michelle.Dagger
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January 14, 2020

How do I get my account activated?

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Bradlee Duncan
Bradlee Duncan
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August 14, 2023

I see a lot of questions like the above one, but I don't see any solutions that I can take, as an administrator, towards fixing it for my users that are encountering this. Can someone point me to any documentation for Jira Cloud that can help me solve this issue for my users? 

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jakub.niepsuj
jakub.niepsuj
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January 14, 2020

Michelle, if you yourself don't have administrative privileges you should contact your Jira administrator/ IT department - they should handle it. As a standard user you are not able to fix/investigate this.
Best regards

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