Unable to "create version" with project administrator role

[Sindhu Mulasthanam]

Having the below issues for my user with project administrator role:

- "Project Settings" option not available  

- "Create Version" button not visible blocking me to create release version

[Victor Mutambuki]

Sindhu,

If you're unable to see the project setting cog wheel, chances are you're not an admin in the project.

Victor

[Sindhu Mulasthanam]

I have verified it and can confirm that my user is an admin in the project

[Victor Mutambuki]

Do the following still stand?

- "Project Settings" option not available  

- "Create Version" button not visible blocking me to create release version

Victor

[Sindhu Mulasthanam]

Yes, still facing the same issues.

[Victor Mutambuki]

Sindhu,

That is confusing. A project admin should be able to perform those tasks. Does the user have a jira license?

Victor

[Sindhu Mulasthanam]

Victor,

Yes, its confusing! But it's not the case with other projects, using the same user and roles.  And yes, the user has license!

[Samu Hynynen]

Does the project administrator role have 'administer projects' permission in the project?

[Sindhu Mulasthanam]

yes, it does.