Unable to rebuild JIRA application indexes for Jira Docker

[Allen Chun]

Hi Atlassian Community, 

I'm using Jira docker by https://hub.docker.com/r/cptactionhank/atlassian-jira/

I'm using the Jira docker container for a long time then suddenly cannot re-index and 

cannot access the boards. I still can access my Jira but when I access the board I'm

getting status 500

I refer to this documentation on how to resolve this https://confluence.atlassian.com/jirakb/unable-to-rebuild-jira-application-indexes-228623566.html?_ga=2.58934446.286117409.1536548753-1722848032.1534818034

But I don't know where's my 

$JIRA_HOME/caches/indexes

since I'm using docker Jira.

How can I resolve this issue? Thanks in advance.

[Tarun Sapra]

Hello @Allen Chun

Just visit the system information section of your Jira home and then you can easily see the location of your Jira_home

The system information section contains all the system related information of your Jira instance including memory stats etc

https://confluence.atlassian.com/adminjiraserver072/viewing-your-system-information-828788129.html

[Allen Chun]

Thanks for helping me. This is really sad that I cannot retrieve my data anymore.
I really cannot access the home folder of the Jira because I setup it using docker. What I did was to recreate the containers for Jira and mount the volume so that I can access it in my local directory.

[Shankar Asam {Appfire}]

Hi Allen,

JIRA Home directory is nothing but you mention it inside jira-application.properties file. For example, if your jira installed at /opt/atlassian/jira - then the path to above file is located at,

/opt/atlassian/jira/atlassian-jira/WEB-INF/classes/jira-application.properties

It should have path to your JIRA home, 

# Do not modify this file unless instructed. It is here to store the location of the JIRA home directory only and is typically written to by the installer.

jira.home = /var/atlassian/application-data/jira

Hope it helps

thanks