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Unable to search Epics to link to stories/tasks

Jason Coutsodimitropoulos
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October 7, 2020

I am a system admin for our business Atlassian account. We have never had an issue linking epics to stories, or tasks, however the Epic Link field has all of a sudden stopped working as expected, and cannot find any epics. 

A different approach to linking a ticket to an epic is adding it directly from the Epic Detail page, which works as expected. When clicking on the Epic Link field once created, the epic is filled, however no other epics can be found. If I clear this field, it cannot search the epic I just cleared. 

Screen shots: 

1. Creating directly from Epic view

Screen Shot 2020-10-08 at 3.36.22 pm.png

2. Clearing the field

Screen Shot 2020-10-08 at 3.36.30 pm.png

3. No epics show at all once cleared, and cannot search
Screen Shot 2020-10-08 at 3.36.37 pm.png

2 answers

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Jason Coutsodimitropoulos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 10, 2020

This fixed itself a day later - it seems to have coincided with the announcement that all customers will be forced down the cloud product route. 

0 votes
gsharma October 7, 2020

It looks like a bug, my team is facing the same issue on Cloud Jira.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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