Unable to send jira information to zendesk through "send web request" action in trigger

[Reshma Renee]

I have been able to create a ticket in zendesk when an issue is created in Jira.  I have authorized using API token. But I'm unable to pass the information such as "issue-key", "issue-summary" from Jira to Zendesk. How can I achieve this usecase?

[Syed Majid Hassan -Exalate-]

Hi @Reshma Renee ,

This is Majid @ Exalate. 

You should be able to use the variables available. Please see this post which should give you an idea of how you would pass these in the payload. 

Thanks

Majid