Unable to set permissions for Tempo team

[Sutter Schumacher]

We've just set up a new team in Tempo, and added members. When we go to view the team, there's no Time Tracking option. (We also can't set permissions.) We're both JIRA administrators for our site.

(I noted in another recently raised question that there's a bug if we're also using Service Desk. We're not, so this does not apply.)

Have we configured something incorrectly, or is this a bug?

Cheers,

Sutter

[Sverrir Tynes [Tempo] · Accepted solution]

Hi Sutter

All Tempo Timesheets updates are rolled out by the Atlassian s schedule. You can watch the page below for all updates.

https://tempoplugin.jira.com/wiki/display/TT/Timesheets+OnDemand+Releases

Sverrir Tynes

[Sutter Schumacher]

Thanks Sverrir. Don't think this is quite the problem we were having, as we have never needed to delete users from JIRA. That said, good to know about the update. Silly question, but can you clarify whether we should be applying updates manually if we're using OnDemand, or are they rolled out to us on Atlassian's schedule?

For the record, in the end, we found the solution to our initial goal (being able to easily the weekly timesheets for a subset of users) via Andriy Zhdanov's Time Sheet dashboard gadget.

[Sverrir Tynes [Tempo]]

Hi Sutter

There was a bug in Team permission if JIRA groups or users are included in the team but have been deleted from JIRA. These bugs have now been fixed and released.

You can update your version of Tempo Teams via the UPM in JIRA as we have released this module in the Atlassian marketplace.

https://tempoplugin.jira.com/wiki/display/JTMT/Tempo+Teams+Upgrade+Guide

https://tempoplugin.jira.com/wiki/display/JTMT/Tempo+Teams+Release+Notes

Hope this helps

Sverrir Tynes
Tempo support