Unable to start Jira

[Sunil kumar]

[Suvradip Paul]

Hi @Sunil kumar ,

Thanks for posting and welcome to the community.

This can happen due to different reasons.

I would recommend you to check the logs and  go through this knowledge article - https://confluence.atlassian.com/jirakb/resolve-database-connection-errors-during-jira-server-startup-872262124.html.

 Please check and let us know if that helps.

Cheers

Suvradip

[Mayur Jadhav]

Hi @Sunil kumar 

Welcome to the Atlassian Community!!!

• You don't have a database running
• The configuration in your dbconfig.xml is incorrect
• Username/Password for your database are incorrect
• Your database user doesn't have the correct permissions to connect to the database
• The database specified is not the JIRA database
• You're trying to use an incorrect port
• General network issues that prevent JIRA from connecting to your database.