Unable to uninstall

[Kalai]

hi team,

I have installed tempo timesheet but we are not going to use that right now. I'm not able to uninstall the app. The uninstall button is disabled. kindly advise me on this.

[Annie_DevSamurai · Accepted solution]

Hi @Kalai, 

Welcome to the community.

If the uninstall button is disabled (grayed), please hover over the button to see the reason why it is disabled (as the screenshot below)

In this case, you need to go to the Subscription details and unsubscribe from the trial for cancellation. You can find more information in the Atlassian guide here

If the above steps don’t work, reach out to Atlassian Support for assistance.

Hope this may help! 

Annie

[Kalai]

Hi Annie,

Thanks for the helpful quick response.

have a good day.

Regards,

Kalai