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Unable to update task status after logging time.

Zohaib Shahid
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February 10, 2025

Steps to Reproduce:

  1. Create a Jira ticket.
  2. Click to open the ticket in a new tab.
  3. Log time.
  4. Click the status dropdown.
  5. Observe that the status dropdown does not open and keeps closing itself.

Actual Result: The status dropdown does not open and keeps closing itself.

Expected Result: The status dropdown should not keep closing itself.

Screenshot:image.png

Note: After refreshing the page, the user can log time, but it's frustrating to have to refresh each ticket after logging time.

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
August 1, 2025

Hi @Zohaib Shahid and welcome,

it's a weird issue. Please could you please share what is your browser?

Fabio

Zohaib Shahid
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 1, 2025

The issue you mentioned was in the version where the status dropdown appeared on the left side. It's been 6 months since you moved it to the right, and ever since then, I haven't faced the issue. Thanks for following up!

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