Undelivery mails not capturing the user name mail Id

[venkata gopi]

Hi Team,

Undelivery mails format in outlook it was shoing the user name but in jira the total format is diffrent and user name not capturing we are using Email This Issue plugin for creating the issue in jira 

Thank you

Venkata Gopi

[venkata gopi]

below are example snippets

in jira 

in out look