Updated Jira from 7.13 to 8.3.3 now Jira won't start

[Troy Pawleska]

I ran through the installed upgrading Jira Core from 7.13 to 8.3.3 now Jira won't launch. I am using windows 64, the service is running and most the settings are the default settings.

[robert Mugabuhamye]

hello @Troy_Pawleska , have you checked the logs to see what is happening? Atlassian-jira.lor or catalina.out ? 

regards 

[Mike Rathwell]

Good morning @Troy_Pawleska ,

@robert Mugabuhamye  has the right way for us to start helping you. That said, there are some rather fundamental changes from 7.x.x to 8.x.x. A couple of things you might start to look at:

• Do you have any Groovy scripts in basically anything? If you do and they're calling ComponentAccessor, that moved in the API. When I did a first trial migration that was one of the things that caused some serious unhappiness
• Are you using the bundled JDK or did you try a different one?
• Perhaps a now deprecated database?

In my first shot at it (and haven't returned to it yet) in my test instance, I saw similar behavior. Jira was ostensibly running but not enough of it to get in.