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Updating workflow template "we couldn't save your changes" error

Ariana_Biagi
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April 17, 2022

I want to update the workflow from the Email Campaign marketing template. Every time I try to save I get the error "We couldn't save your changes." 

No rules or transitions - its a very straight-forward workflow. 

But even if I try to add transitions I get the same error. 

Screen Shot 2022-04-17 at 2.21.35 PM.png

2 answers

0 votes
Brad Crist
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April 29, 2022

Hi @Ariana_Biagi I am facing the exact same issue with a very simple workflow. Could this be a Jira bug? I have tried closing the sprint so that there were no active tickets - same error "we couldn't save your changes"

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
April 17, 2022

Hi @Ariana_Biagi ,

welcome to the Atlassian community!

if there are no rules on transitions, please try to do the same using another browser and let us know.

Fabio

Ariana_Biagi
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April 17, 2022

I just tried using Safari and the exact same thing happened

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