Upgrade Jira 7.9.2 to 7.12.3 not finding exisitng installation directory

[candaceannwarren@yahoo.com]

I am trying to upgrade the existing jira instance and it is not finding the existing installation directory.  We are running on Red Hat Linux 7.3. 

When I get to this step it finds only opt/atlassian/jira8090 and not the current install we use /opt/atlassian/jira 

Existing installation directory:

[/opt/atlassian/jira8090]

I was able to successfully upgrade the test system with no problem but in production it is not working and there are no errors.

[Aswin Achuthan]

Check for folder permission and what user you are installing as

[candaceannwarren@yahoo.com]

Thanks so much for the reply.  I actually did check that already and that is not the issue.