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Upgrade from Jira 7.7 to 7.10.1. Avatar Icons are no longer visible

Eliza Jamison June 15, 2018

Some of the avatar images are showing up and some are not.  Not sure if this is a know issue?

1 answer

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Harish Tuccapuram
Contributor
June 15, 2018

Have you took the back up copy of Server.xml file while upgrade?

If yes, restore the file and you will be good to go..

Thanks!

Eliza Jamison June 15, 2018

Well that appeared to make almost none of the icons work.   Some avatars are still there but most are missing.

Harish Tuccapuram
Contributor
June 15, 2018

Have you done re-indexing? 

Eliza Jamison June 15, 2018

do you mean after updating server.xml file??

Harish Tuccapuram
Contributor
June 15, 2018

Yes, i would suggest to do complete re-indexing. 

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