Upgraded from 8.22 to 9.1.0 - exalate incompatible

[Koovendren Aramugam]

Good day, 

Hope  everyone is well. 

We have upgraded Jira Software from 8.22 to 9.1.0 and JSM from 4.22 to 5.1.0. 

But we have issues when using exalate, we getting a 405 error. 

It seems exalate is not compatible with 9.1.0 and I have just requested update.

Is there anyway to get this working or what can be done.? or speed up request update? 

Thanks

Koovz 

[francis]

The regression validation is almost complete and you can expect an updated version on the marketplace.

[Mayur Jadhav]

Hello @Koovendren Aramugam

Welcome to the Atlassian Community!!

It is always recommended to perform the application upgradation on non -production environment first. Test the environment and all add-ons are working or not etc. 

After all this if everything is fine then plan for the Production upgrade.

I would suggest you to reach out the specific vendor by raising support ticket and request for the update.

Regards,
Mayur