Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Uploading of attachments in our cloud hosted Jira not working

Mark Greenall
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 1, 2018

Uploading of attachments - in our cloud hosted Jira - have stopped working, please help.

We noticed this was happening two days ago, and now we still cannot upload an attachment (image or word doc) to an Epic ticket, either in the description field, or in the attachments section.

Can someone please shed any light on this and help resolve the issue?

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2018

Hi Mark,

I tested this on my cloud instance and was able to upload an image to an Epic's attachment and description section. 

When this happens do you get an error and if so please provide a screenshot.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events