Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

User with project and dashboard permissions is unable to view shared Dashboard.

Kevin K June 27, 2022

Hello Everyone,

We have a new user that has been added to the correct groups and even 'edit' permission for a shared Dashboard. Instead of an error the user just see's the spinning loading wheel instead of the dashboard. Would anyone know what would cause this issue and where I could start troubleshooting this? 

Thank you for the help!

1 answer

0 votes
Liam Green
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 27, 2022

Hi @Kevin K 

Have you tried a different browser and an incognito window? Might be a cache issue?

Kevin K June 29, 2022

Hi Liam, 

The user has tried different browsers, computers and in an incognito window. I'm not sure what else it could be. 

Suggest an answer

Log in or Sign up to answer