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Users cannot see the boards I've created

Carlota Vendrell
Contributor
December 11, 2018

Recently, I've created a new projects with their boards. But other users cannot see these boards. Can you help me? Should I change the permission schemes? Or something in the settings of the created boards?

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Pedro Felgueiras
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December 11, 2018

Hy @Carlota Vendrell

 

Boards are base on filters, if a person can see the the filter he can see the board. 

You can check what filter is being used going to the configuration page on the board and the tab general. There you can define to with who you want to share. 

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Answer accepted
Tarun Sapra
Community Champion
December 11, 2018

Hello @Carlota Vendrell

Boards are just a view on the issues, make the sure the underlying filter which the board uses is shared with users. And also double check the project permission scheme.

 

Sharing a filter
Filters that you have created can be shared with other users via user groups, projects, and project roles. They can also be shared globally. Any filter that is shared is visible to users who have the 'JIRA Administrators' global permission. See Managing other users' shared filters below.

Click the My tab on the 'Manage Filters' page.
Locate the filter you wish to share, click the cog icon > Edit.
Update the Add Shares field by selecting the group, project, or project role that you want to share the filter with, and clicking Add. Note that you can only share filters with groups/roles of which you are a member.

Why can't I see the filter's sharing configuration?
 

Click Save to save your changes.
Tip: You can also share your filter by running it, then clicking Details > Edit Permissions.

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Carlota Vendrell
Contributor
December 11, 2018

Hi guys, 

I've just changed the Filter Shares and added my company group and solved!

Thanks for your help :)

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