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Users not receiving notifications when tagged in a description

Kayla Keith
Kayla Keith
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September 13, 2019

After an issue has been created, sometimes our PMs will update the description and tag additional users in that description. Those additional users are not being notified when they are tagged in the updated description.

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Mandy Meindersma
Mandy Meindersma
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January 12, 2024

Also having this problem!

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Jack Brickey
Jack Brickey
Community Champion
September 13, 2019

Are these users tagged via @ mentions or some other means?

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Kayla Keith
Kayla Keith
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September 13, 2019

yes the @ mention is being used. 

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