We have a jira studio (systeminsights.jira.com). I have a google account via @systeminsights.com and I also have a studio account. Both have the same username. I can login to studio via my google account or my studio account. Either way the profile in studio ends up showing me as my systeminsights login. That's fine.
But when I login to studio via atlassian connector: Using my systeminsights google credentials fails to auth. Using my jira studio credentials does auth, and log me in. But I get a permission error from the plugin trying to download projects. Hence nothing works.
Any help would be appreciated.
Hi,
Regarding the permission error you must have a 'browse project' privilige. Can you please check your JIRA configuration and make sure that your studio user has neccessary permissions?
Cheers,
Jacek
Yes, the lack of browse was the problem. I had Developer role but not User role. Since permissions don't inherit from User to Developer (unusual) I need to have both roles.
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