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VERY URGENT : NeopostIndustrie Jira instance is suspended

Maha Chouchene
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March 12, 2024

HI Team,

 

Our production instance is suspended (See attachment)

We checked on our end the payment has been sent in January, see below the extract from SAP with the value date 

Tank you for your urgent action.

Regards

1 answer

1 vote
Nagabharana S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2024

Hello @Maha Chouchene 

The most effective way to address this situation is to contact the billing team: Billing Team. I hope this helps. 🙂

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