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VS Code extension - Create issue hangs (Loading data...)

Halldór Kistinsson
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September 18, 2023

When creating issues with the VS Code extension the page doesn't load and hangs on "Loading data..." 

 

Everything else works, I can start working on issues, create branches and create pull requests. But It currently I always have to create the issues through the web.             

2023-09-18_10h34_50.png

2023-09-18_10h33_54.png

Authentication is User and password (for server): https://support.atlassian.com/bitbucket-cloud/docs/get-started-with-vs-code/#Authenticate-Jira-Server-or-Jira-Data-Center

I have tried Atlassian extension 3.0.3 and 3.0.6

VS code version: 1.82.2 and 1.75

Any ideas of why this is happening?

1 answer

1 vote
Felix Linh
Contributor
September 18, 2023

Hi Halldór Kistinsson, nice to meet you and I am excited to suggest this article.

I have experience like that and please check if the API endpoint you are accessing allows requests from your domain or origin. 

CORS headers need to be properly configured to allow requests from your VS Code extension.

And please chheck the server logs for any error messages or specific details about the issue.

I hope this helps, even if it's just a small one.

Thank you,

Felid M.

Halldór Kistinsson
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September 20, 2023

Thank you so much for the answer, Felid. I will let you know on the thread how it goes, but it looks very plausible that the API endpoint doesn't allow requests since our security is very strict.

 

Thank you again!

-Halldór

Like zhiguo ji likes this
zhiguo ji
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October 18, 2023

I experienced  the same issues:

1.jira issue page is blank.

2.create jira issue page is Loading Data...

see this pic pls.

untitled.png

Thanks for your kindly viewing & rely.

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