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WAS & BY operator

chris.west April 30, 2024

According to the documentation, the BY operator can be used in conjunction with a username, but no username I try in JQL is recognised. Any ideas?

Thanks,

2 answers

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Trudy Claspill
Community Champion
May 6, 2024

As I recalled, there is an open issue that trying to use a username with the BY operator does not auto-suggest matching users. Instead you have to get the user's account ID and insert that.

https://jira.atlassian.com/browse/JRACLOUD-76147

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Sam Spencer
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April 30, 2024

I am able to get it working, however the user name wasn't auto predicting / populating when using the BY operator.

I did another search "reporter = username" using the auto populate for the user name I then copied the user name and pasted in the 'BY' query and it worked.

Not really a solution or that helpful. 

Trudy Claspill
Community Champion
April 30, 2024

That sounds familiar. I think there might be an issue in the Atlassian public backlog about it. I'll do a search later and post what I find.

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