Want to upgrade from trial early. Email notifications are no longer working !Urgent

[Jack Wade]

Hello

My trial ends in a week or so, I am happy to proceed with the paid version, there's just no way of paying it earlier than the trial end date

This is a problem because support is not replying, and e-mail notifications have been turned off, so I can't work now with the team / customers, until either somebody increases the email quota, or I get a way to pay early and activate the paid subscription...

I have set my payment method but it doesn't appear to have setup my account for payment. 

I also tried going to https://my.atlassian.com/product to pay early but there neither there wasn't any option...

Let me know how I can upgrade from Trial to fully paid license before the trial ends please ?

[will]

Hi Jack.

Sorry to hear you are having troubles subscribing. You said you reached out to support? Do you have a ticket number?

If not, can you please use the form to contact our Advocates? https://www.atlassian.com/company/contact/purchasing-licensing

I gave them a heads up. ;-)

Thanks!

Will