Watchtower JQL: How do I filter from multiple instances?

[Doug Belew]

I am unable to create a JQL filter on a board that includes values from multiple instances.

Ex:

project in (project_instance_1, project_instance_2) give me nothing

project in (project_instance_1) displays jira tickets.

project in (project_instance_2) displays jira tickets.

Is there a way to make the first query work?

Thanks

[Sid Pathirana]

Hi - you mentioned your board filter pulls in tickets from "multiple instances", so I assume you mean either multiple sites either in the same Atlassian Cloud organisation or multiple sites across different Atlassian Cloud organisations?

Either way, I don't think standard JQL can span over multiple sites and instead its scope was limited to tickets in the same site. I'm not sure about the scope of the Watchtower JQL though.

However, since you mentioned these work separately:

project in (project_instance_1) displays jira tickets

project in (project_instance_2) displays jira tickets

Have you tried the following to see if that works?

project in (project_instance_1) or project in (project_instance_2)

[Doug Belew]

Good thought, but that also gives me no jira tickets.  I suppose I can do separate jira sources that both include the details I want, but doing that every time I want a different query will be cumbersome.