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We are facing this issue with token

Saleh Alshunayf
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May 15, 2025

Jira could not complete this action due to a missing form token. You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued. Request URL: /secure/admin/WebSudoAuthenticate.jspa The original input has been captured and you can retry the operation. Sorry, but any file attachments in the original input will be lost.
Is the a fix to it 

1 answer

0 votes
Benjamin
Community Champion
May 15, 2025

Hi @Saleh Alshunayf ,

 

Do you have further details on what are the steps that got you this error? screenshots? Are you getting this when accessing the API? Are you getting this message when accessing the Jira UI? Is this isolated to your user? Also, please mention the version of Jira you are running.

 

Perhaps you are running into a similar issue as this post.

 

https://community.atlassian.com/forums/Jira-questions/XSRF-Security-Token-Missing-when-editing-an-issue/qaq-p/1261468

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