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We are trying to have all incoming emails created as a new issue on Kanban. How do we do this?

Kyle McGee
Kyle McGee October 19, 2022

Essentially, any time we are going to get an inbound ticket to our Support email, we wanted a ticket to get created on the Kanban board. Does anyone know how we could do this? 

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Piotr Zadrożny _Eyzee_
Piotr Zadrożny _Eyzee_
Community Champion
October 19, 2022

Hi @Kyle McGee 

Welcome to Community!

You can configure mail handler to convert new e-mails into Jira issues. You can read more about that feature here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email

Kind

Piotr

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