Essentially, any time we are going to get an inbound ticket to our Support email, we wanted a ticket to get created on the Kanban board. Does anyone know how we could do this?
Hi @Kyle McGee
Welcome to Community!
You can configure mail handler to convert new e-mails into Jira issues. You can read more about that feature here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email
Kind
Piotr
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.