We need to upgrade from JIRA 3.10.2 to the latest

[Amal Saleh]

Hello all,

My company needs to upgrade our tracking system from its very old version  3.10.2 to the latest. We need to move the existing everything ( projects, workflows, users..etc) to the newest version. I need to know how can we move our old work as it is and what are the risks that we might face. Thank you!

[Nic Brough -Adaptavist-]

There's not a lot of information here to tell you what specific risks you might have.

Please have a read through https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA to start with and see if there's anything in there that you don't understand or highlights any concerns about your setup.

The only question I can pre-empt really is that you're going to ask about versions - I would upgrade to 3.13, then 4.0, then 4.4, then 5.1 then 6.4

[Amal Saleh]

Does this mean that we need to upgrade first to 3.13 then 4.0 .. etc? or we can upgrade directly to 6.4 ( the latest version) ?

[Nic Brough -Adaptavist-]

You really should step through the versions I've already mentioned. You can't go direct, the documentation is clear on that.

[Paul Pasler]

Note: Please make sure you try these updates on a cloned test system. - Have fun upgrading, maybe you can write down your experiences :)

[Amal Saleh]

Sure, I guess we'll need you guys through such upgrade! Will try to have all the fun :)