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Webhook for Github are not working

Bero
Bero
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February 4, 2020

Our team (Atracs-Online) have been using Jira for a while. In the beginning, webhooks works well. But now it seldom works. I mean if I commit a change to issue AO-1234.

I write the description

AO-1234 Bugfix in method X

This commit should be shown in the issue. But it only happens sometimes.
Are there any logs to find out what is wrong?
Any other hints?

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Lenin Raj
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2020

HI @Bero 

Can you confirm if you are using this Github addon: https://marketplace.atlassian.com/apps/1219592/github-for-jira?hosting=cloud&tab=overview or the older DVCS based connection (deprecated now)?

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