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What are the working hours of Atlassian Support

Itunu Onafadeji
Itunu Onafadeji
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May 4, 2016

Full details on time zones will be appreciated. 

 

Thanks

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Mel Paisley
Mel Paisley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2016

Hey Itunu, 

The Support Team hours depend on your product and your level of support.  JIRA Server and JIRA Cloud support team operates 24 hours 5 days a week (there are several teams around the globe available to help). The JIRA Cloud support team also offer limited support on weekends. 

Weekend support, and 24x7 phone support are available for Premiere support customers.  

You can find all the details at Atlassian Support Offerings.

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