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What email address should I use if all my email address are being rejected.

Vivianne Juma
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September 18, 2024

All my email addresses are being rejected while trying to create account with JIRA. Kindly assist. 

2 answers

1 vote
Rilwan Ahmed
Community Champion
September 19, 2024

Hi @Vivianne Juma ,

Welcome to the community !!

If already an account with same email exists, then you can try resetting the password. Creating new account with same email already used is not possible. 

1 vote
Trudy Claspill
Community Champion
September 18, 2024

Hello @Vivianne Juma 

Welcome to the Atlassian community.

What message are you getting when trying to create an account?

You have created an Atlassian Cloud user account to access this forum. The same Atlassian account can be granted access to Atlassian Cloud products like Jira.

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